Policies & Compliance

Dispute Resolution POLICY

A. GENERAL STATEMENT

1.BCI undertakes, in its data management policies and practices, to observe the spirit of data protection laws, and is committed to full implementation and compliance with the requirements of the Personal Data Protection Act 2012.
2. BCI may from time to time update this Data Protection Policy to ensure that it is consistent with our growth, industry trends, and / or changes in the law.

B. COLLECTION OF PERSONAL DATA

BCI generally collects personal data through the BCls websites, application forms, surveys, and / or other channels, including but not limited to:
a.Personal information such as name, NRIC / FIN / Passport number, date of birth, marital status, gender;
b. Contact information such as postal addresses, email addresses, telephone numbers;
c. Past and present employment information such as company name, company type, sector, designation, business telephone and fax numbers;
d Past and present academic qualifications such as schools attended, courses of study, period of study and academic results;
e. Billing information, including name of the credit debit cardholdler, credit debit card number, security code and expiry date;
f. Bank details

C. PURPOSES FOR WHICH PERSONAL DATA IS COLLECTED, USED AND DISCLOSED

4. BCI will collect, use and disclose persona data only for reasonable purposes, with notification to the individual concerned where applicable. BCI may collect, use and disclose any personal data provided for the following purposes, including, but.not limited to:
a. Employment-related purposes (appointment administration, human resource management including payroll, leave and benefits administration, review and disciplinary matters and staff development);
b. Enrolment-related purposes (admission assessment, registration, planning of curricula, communication with student and parents, provision of references, pastoral care, meal planning, disciplinary matters, extracurricular activities and provision of healthcare services);
c. Alumni communications;
d. Conducting of statistical studies and analysis; and
e. Promotional and marketing purposes.
5. Without the consent of the individual, BCl will not use the personal data for any purpose other than the purpose for which the persona data was original collected.

D. ACCURACY AND DURATION OF RETENTION OF PERSONAL DATA

6. All reasonably practicable steps will be taken to ensure that personal data held by BClis accurate, complete and kept up to data, particularly if the if personal data is to be used to make a decision that affects the individual to whom the personal data relates or likely to be disclosed by BCl to another organisation.
7. Personal data shall not be retained for longer than is necessary for legal or business purposes. BCl will ensure that when obsolete information is destroyed that it is done so appropriately and securely.

E. PROTECTION OF PERSONA DATA

8. All reasonably practicable steps will be taken to ensure that persona data held by BCI are protected against unauthorised or accidental access, collection, use,disclosure, copying, modification, disposal or similar risks. BCI will ensure that clear and robust safeguards are in place to protect personal data, irrespective of the format in which it is recorded.

F. TRANSFER OF PERSONAL DATA

9. Personal data will not be transferred to a country or territory outside Singapore unless that country or territory ensures a comparable level of data protection, in accordance with the requirements prescribed under the Personal Data Protection Act 2012.

G. ACCESS AND CORRECTION

10. An individual has the right to make a request to access and / or correct the personal data held about them by BCI. The individual will be notified of the outcome as soon as reasonably practicable, and will be given a reason if a request is refused.
11. For access to personal data being held by BCI, or to update and / or correct the personal data previously provided, please write to:

Fee Protection Scheme

The College allows Students to transfer from course A to another course B within the College with payment of the Course Transfer Fee.

Should a student transfer from course A to another course B, this will be treated as a withdrawal from the original course A. Therefore, the withdrawal policy applies. Students wil be transferred to course B subject to ICA approval for a Student Pass.Upon approval, the College will cancel the current Student Pass for course A. The College will give the Student a discount in the course B, the discount amount being not more than the unconsumed fee of course A.

Should a student transfer from course A to another course B, then withdraw from course B during the 10 calendrer days cooling off period for B, the refund policy applies to both courses. For example: if a student transfers course from A to course B 30 days after course commencement, according to the refund policy applied to course A, there is a 0% refund, so the unconsumed fee for course B that was applied as a discount to the course fee for B is non-refundable. For the "top-up" portion of the fee for course B, the Student Is entitled to the "Maximum Refund" amount stipulated by the college under its refund policy.

A transfer to another Private College is regarded as a withdrawal from the College and the withdrawal policy will apply.

For Students who withdraw because they are successful in their application to higher educational institutions funded by the Singapore Government (the polytechnics or universities) and who can show an acceptance letter, the college may consider giving token of goodwill to student for the amount no more than the unconsumed fee.

For Students who withdraw because they are successful in their admission to schools funded by the Singapore Government (government Primary or Secondary Schools) and who can show an acceptance letter, the college may considler giving Studlent a token of goodwill in the form of tuition, the total tuition fees should not be more than the unconsumed fee.

Medcal insurance Coverage

The College allows Students to transfer from course A to another course B within the College with payment of the Course Transfer Fee.

Should a student transfer from course A to another course B, this will be treated as a withdrawal from the original course A. Therefore, the withdrawal policy applies. Students wil be transferred to course B subject to ICA approval for a Student Pass.Upon approval, the College will cancel the current Student Pass for course A. The College will give the Student a discount in the course B, the discount amount being not more than the unconsumed fee of course A.

Should a student transfer from course A to another course B, then withdraw from course B during the 10 calendrer days cooling off period for B, the refund policy applies to both courses. For example: if a student transfers course from A to course B 30 days after course commencement, according to the refund policy applied to course A, there is a 0% refund, so the unconsumed fee for course B that was applied as a discount to the course fee for B is non-refundable. For the "top-up" portion of the fee for course B, the Student Is entitled to the "Maximum Refund" amount stipulated by the college under its refund policy.

A transfer to another Private College is regarded as a withdrawal from the College and the withdrawal policy will apply.

For Students who withdraw because they are successful in their application to higher educational institutions funded by the Singapore Government (the polytechnics or universities) and who can show an acceptance letter, the college may consider giving token of goodwill to student for the amount no more than the unconsumed fee.

For Students who withdraw because they are successful in their admission to schools funded by the Singapore Government (government Primary or Secondary Schools) and who can show an acceptance letter, the college may considler giving Studlent a token of goodwill in the form of tuition, the total tuition fees should not be more than the unconsumed fee.

Types and Mode of Payments

The College allows Students to transfer from course A to another course B within the College with payment of the Course Transfer Fee.

Should a student transfer from course A to another course B, this will be treated as a withdrawal from the original course A. Therefore, the withdrawal policy applies. Students wil be transferred to course B subject to ICA approval for a Student Pass.Upon approval, the College will cancel the current Student Pass for course A. The College will give the Student a discount in the course B, the discount amount being not more than the unconsumed fee of course A.

Should a student transfer from course A to another course B, then withdraw from course B during the 10 calendrer days cooling off period for B, the refund policy applies to both courses. For example: if a student transfers course from A to course B 30 days after course commencement, according to the refund policy applied to course A, there is a 0% refund, so the unconsumed fee for course B that was applied as a discount to the course fee for B is non-refundable. For the "top-up" portion of the fee for course B, the Student Is entitled to the "Maximum Refund" amount stipulated by the college under its refund policy.

A transfer to another Private College is regarded as a withdrawal from the College and the withdrawal policy will apply.

For Students who withdraw because they are successful in their application to higher educational institutions funded by the Singapore Government (the polytechnics or universities) and who can show an acceptance letter, the college may consider giving token of goodwill to student for the amount no more than the unconsumed fee.

For Students who withdraw because they are successful in their admission to schools funded by the Singapore Government (government Primary or Secondary Schools) and who can show an acceptance letter, the college may considler giving Studlent a token of goodwill in the form of tuition, the total tuition fees should not be more than the unconsumed fee.

Singapore and Its Laws

The College allows Students to transfer from course A to another course B within the College with payment of the Course Transfer Fee.

Should a student transfer from course A to another course B, this will be treated as a withdrawal from the original course A. Therefore, the withdrawal policy applies. Students wil be transferred to course B subject to ICA approval for a Student Pass.Upon approval, the College will cancel the current Student Pass for course A. The College will give the Student a discount in the course B, the discount amount being not more than the unconsumed fee of course A.

Should a student transfer from course A to another course B, then withdraw from course B during the 10 calendrer days cooling off period for B, the refund policy applies to both courses. For example: if a student transfers course from A to course B 30 days after course commencement, according to the refund policy applied to course A, there is a 0% refund, so the unconsumed fee for course B that was applied as a discount to the course fee for B is non-refundable. For the "top-up" portion of the fee for course B, the Student Is entitled to the "Maximum Refund" amount stipulated by the college under its refund policy.

A transfer to another Private College is regarded as a withdrawal from the College and the withdrawal policy will apply.

For Students who withdraw because they are successful in their application to higher educational institutions funded by the Singapore Government (the polytechnics or universities) and who can show an acceptance letter, the college may consider giving token of goodwill to student for the amount no more than the unconsumed fee.

For Students who withdraw because they are successful in their admission to schools funded by the Singapore Government (government Primary or Secondary Schools) and who can show an acceptance letter, the college may considler giving Studlent a token of goodwill in the form of tuition, the total tuition fees should not be more than the unconsumed fee.